Refundmyflight fees explained
At Refundmyflight, you only pay if we successfully secure your flight compensation. On this page, you'll find all the details about our fee structure and how it relates to the services we provide.
All airlines, All countries, No win No fees
How Much Do We Charge?
No Win, No Fee: Only Pay If You Receive Compensation
We work on a no win, no fee basis, you'll only be charged if your compensation claim is successful.
Our Fee: 35% of Your Compensation (No Win, No Fee)
Our 35% fee only applies if your claim is successful and is settled without court involvement. Here's everything included in this service:
- Verification of your flight schedule using advanced flight data
- Full investigation of the circumstances surrounding your disruption
- Assessment based on applicable case law
- Handling all communication with the airline on your behalf
- Online support for all your questions
- Summons preparation included if necessary
- Amicable collection procedures included
Example:
If your compensation amounts to £520, you'll receive £338 (65% of the total compensation).
What our customers say
Thousands of passengers have successfully claimed compensation with our help.
John D.
My flight from London to Berlin was delayed by 4 hours. Refundmyflight.co.uk helped me claim £220 in compensation with minimal effort. The process was smooth and I received my money within 3 weeks!
Maria S.
Our family vacation was ruined when our flight was cancelled last minute. Refundmyflight.co.uk not only helped us get £350 per person in compensation but also guided us through the entire process. Highly recommended!
Robert J.
I was skeptical at first, but Refundmyflight.co.uk made the process incredibly easy. My flight from Paris to New York was delayed by 5 hours, and I received £520 in compensation. The only thing I had to do was provide my flight details.
Sarah W.
After our flight was delayed overnight, Refundmyflight.co.uk helped us claim £350 each. Their customer service was responsive and kept us updated throughout the entire process. Would use again!
David C.
Refundmyflight.co.uk simplified what would have been a complex process. My claim was initially rejected by the airline, but Refundmyflight.co.uk persisted and eventually secured my compensation. Very thorough service.
Emma G.
I had two delayed flights in one month and Refundmyflight.co.uk helped me claim compensation for both! The online form was easy to complete and they handled everything from there. Total compensation: £650!
Michael T.
When our flight from Madrid to London was cancelled, we were stranded for 10 hours. Refundmyflight.co.uk not only helped us get £350 each but also advised us on our rights regarding accommodation and food expenses.
Olivia B.
The customer service team is excellent! They answered all my questions promptly and guided me through each step. My compensation came through faster than expected - just 4 weeks after filing.
James W.
I was amazed at how easy Refundmyflight.co.uk made the whole process. After my 6-hour flight delay, I submitted my claim and received £520 without having to deal with the airline directly. Fantastic service!
Sophie M.
Refundmyflight.co.uk took care of everything for my cancelled flight claim. The process was straightforward and their commission was reasonable considering I didn't have to do anything but provide my flight information.
Thomas A.
When multiple flights in our itinerary were delayed, I wasn't sure if we qualified. Refundmyflight.co.uk analyzed our situation and secured £450 per person. Their expertise was invaluable in this complex case!
Amelia C.
I've used Refundmyflight.co.uk three times now for different flight issues, and they've been consistently excellent. Their platform is intuitive, their communication is clear, and they get results. Wouldn't go anywhere else!
Price
Valid from January 2, 2025
Refundmyflight.co.uk has been defending air passenger rights since 2010. We have supported over 1,000,000 travellers across 9 countries — so you can trust our expertise to help you secure the compensation you deserve.
1. Definitions
The rates outlined in this price list are directly linked to our General Terms and Conditions and apply to all agreements made with us.
2. No Win, No Fee!
You only pay if the airline actually compensates you. Submitting your claim with Refundmyflight.co.uk is completely risk-free — our team of experts will immediately begin analysing the legal strength of your case once submitted.
3. Service Fee
If your claim is successful, we charge a 35% fee (VAT included) of the total compensation amount. Here's what's included in our service:
- Verification of your flight using advanced flight data
- In-depth review of the circumstances around your flight disruption
- Application of relevant case law to strengthen your case
- Management of all correspondence with the airline
- Full online support for all your questions
- Requesting additional documents as needed depending on the airline
- Summons preparation included
- Amicable collection procedures included
Our mission is to offer you the highest quality service for one of the most competitive rates on the market.